Paperless Billing

How to enroll in eBill paperless billing

Select one of the two options:

  1. Enroll Online:
  • Sign into your WaterWatch online account and select the link for the eBill option.
  • Enter your email address for verification and press “send verification email.”
  1. Enroll by Phone:
  • Call WaterWatch customer service at 585-454-1360 or 800-256-9826 and request eBill paperless billing.
  • Have your Resident ID number available to expedite the process.

***Important Final Step***

Once you have enrolled, you will receive an email from eBill at WaterWatch Corporation that will require you to verify your email address.  By clicking on the link in the email and following the simple instructions you will confirm your enrollment.

eBill FAQs

I didn’t receive a verification email to sign up for paperless billing.

  1. Occasionally the verification email may go into your junk or spam folder.  Check your email junk or spam folder to see if it was accidently delivered to that location.
  2. If you still can’t find the verification email then log into your WaterWatch online account or call a WaterWatch customer service representative to verify the accuracy of the email address entered.